Documentation Index
Fetch the complete documentation index at: https://hybridbox.mintlify.app/llms.txt
Use this file to discover all available pages before exploring further.
How do I connect to a mailbox?
Use the mailbox domain as the mail host:billing@example.com, use:
| Protocol | Default port | Secure port | Notes |
|---|---|---|---|
| SMTP | 587 | 465 | Use SMTP to send mail. Port 587 is commonly used for authenticated submission. |
| IMAP | 143 | 993 | Use IMAP to read and sync mailbox messages. |
- SMTP over TLS/SSL:
465 - SMTP with STARTTLS:
587 - IMAPS:
993
What is a mailbox alias?
A mailbox alias is a secondary email address on an existing mailbox. Aliases are free of charge and let you send and receive from additional email addresses without paying for another mailbox. Email sent to an alias is delivered into the mailbox. You can also send using the alias by logging in to the mailbox with either the full mailbox email address or the alias as the username. For example,billing@example.com could have aliases such as:
What are master passwords?
A master password is an alternate password that can be used to log in to SMTP mailboxes within its scope. Master passwords can be created at the domain, workspace, or account level and are valid for any SMTP mailbox inside that scope. Master passwords work for both SMTP and IMAP. Use them when you want to log in to mailboxes without repeatedly retrieving each mailbox’s own password.What happens when a mailbox is paused?
A paused mailbox cannot be used to log in or send email, but incoming email is still delivered to it. Pausing is useful when you want to stop mailbox access before taking a backup, moving messages, or eventually deleting the mailbox. After you no longer need the mailbox, you can delete it to stop incurring charges. Before deleting a mailbox, consider one of these options if you still need to receive future email for the address:- Add the address as an alias on another mailbox in the same domain.
- Configure a catch-all mailbox for the domain.
What are backup, restore, and move/copy?
Backup, restore, and move/copy are mailbox data jobs.| Feature | What it does |
|---|---|
| Backup | Creates an export of one or more mailboxes in maildir, mbox, or eml format. |
| Restore | Takes a backup and repopulates messages inside a mailbox. |
| Move | Moves messages from one or more mailboxes to a destination mailbox. |
| Copy | Copies messages from one or more mailboxes to a destination mailbox while keeping the originals. |
What happens when I delete a mailbox?
Deleting a mailbox removes the mailbox, its aliases, and its SMTP credentials. If you need to keep messages, create a backup before deleting the mailbox. If the address should continue receiving email, add the address as an alias on another mailbox or configure a catch-all mailbox before deletion.What roles are required?
Hybridbox roles can be granted on different scopes, such as account, workspace, or domain. The scope controls which mailboxes the role applies to.| Action | Typical role |
|---|---|
| View mailboxes | Viewer, Editor, Domain Manager, or Manager on a scope that includes the mailbox |
| Create mailboxes | Domain Manager or Manager on a scope that includes the domain, or Account owner |
| Pause or update mailboxes | Editor, Domain Manager, Manager, or Account owner on a scope that includes the mailbox |
| Delete mailboxes | Domain Manager, Manager, or Account owner on a scope that includes the mailbox |
| View mailbox credentials | Editor, Domain Manager, Manager, or Account owner on a scope that includes the mailbox |
| Manage aliases | Editor, Domain Manager, Manager, or Account owner on a scope that includes the mailbox |
| Run backup, restore, move, or copy jobs | Editor, Domain Manager, Manager, or Account owner on a scope that includes the selected mailboxes |
If an action is hidden, the selected account, workspace, domain, mailbox, or role may not allow that action.